Frequently Asked Questions
Getting a Birdie at Home is always thrilling! I started with the Birdie at Home long before I was able to make it into their Hilton Head Island storefront, and it’s as if they’ve known me forever! Every box is carefully curated based on what my style needs are – all looks able to be taken from work to play with a quick change in accessories. Most women only think to order clothing from boutiques, but I’ve had success with clothing, shoes, and their amazing jewelry lines! A huge thank you to Birdie & her team for helping me feel confident. It’s made an enormous impact on my life!
I just received my first Birdie at Home in the mail, and I was so excited to open it! Being the mother of two boys, I do most of my shopping online, and I find myself often disappointed in the quality of the products. That wasn’t the case this time – my Birdie at Home was filled with pieces perfectly handpicked for me! The quality of the fabrics were amazing, and though I’ve never shopped in the Birdie James store, I feel like they really nailed my style!
I experienced my first Birdie at Home when I was almost 20 weeks pregnant with my second child. I found myself in maternity clothing much earlier the second time, and what a difference it made to be able to wear regular (and stylish) pieces! I lived in my pull-on Liverpool jeans and tops by Mickey & Jenny! The fabrics were such great quality and I loved being able to wear them post-pregnancy, too. When I was finally able to make it to Hilton Head Island, I found so many great pieces and love, love, love their jewelry collections!
- Amadi
- Anna Cate
- Baci
- Bailey 44
- Beau Jours
- Birdie James Collection
- Bittersweet Designs
- Bobeau
- Brand Bazar
- Capote
- Capri Blue
- Cleobella
- CP Shades
- Crosby by Mollie Burch
- Cubism
- Dewdrop Designs
- Eight Tees
- Eva Franco
- Fairchild Baldwin
- French Connection
- Fresha London
- HIHO
- Inae Collection
- Journey
- Julie Vos
- Julio Designs
- KLD
- Krazy Larry
- Linda Richards
- Liverpool
- Lola & Sophie
- Mignonne Gavigan
- Matisse
- Maven West
- Mer Sea
- Metric
- Mod Ref
- Minnie Rose
- Mystree
- On the Road
- Project J
- Ripley Rader
- Sacha London
- SAGA
- Salt & Shore
- Selina King
- Senn Designs
- Simply Mila
- Sinuous
- Sisters
- Stark X
- Up!
- Waverly Grey
- Weekend Wayfarer
- Yoga Jeans
- Young Fabulous & Broke
This doesn’t typically happen, but if it does, we’d encourage you to try, try again. We’ll have another chat about why your previous Birdie at Home didn’t work out, make changes, and send you a fresh one. This way your credit doesn’t go to waste!
There is a $30 styling fee for curating your Birdie at Home. BUT, it is a credit applied to your final purchase. So…just a way for us to know you’re serious about style.
Unfortunately, we cannot accept returns from pieces you’ve purchased from the Birdie at Home. That’s why you have 3 days to decide!
You’ll have 3 days to make decisions. We encourage you to try on each piece and style them with your existing pieces. One of the things we love most about our collections is how easily they add into your mix. Versatility is a part of our style mission; we want you to get more than one look from every piece.
Typically, it takes us one business day to style your Birdie at Home. Once we ship it, you will receive it within 2-3 business days. And you’ll receive tracking via email, so you can anticipate its arrival!
The stylist that you’ve bared your heart and soul to. She’s the one. She’s been listening to what you’ve said, and what you haven’t said. And sometimes this informs your style needs, too.
One of our stylists will contact you to have a chat about all things you. We want to know about you, your style, your shape, what you want to accentuate, and what you’d identify as a problem area(s). At Birdie James, we encourage open conversations about fit and style. We believe if you have the right fit and you feel great as a result, it will positively impact your life.
Birdie at Home is our way of meeting your style needs from afar. It’s a curated box of 3-5 pieces that your stylist has handpicked based on your one-on-one style consultation. If we aren’t already familiar with your style, we’ll contact you directly to chat. All in, your chat with our stylist should take no more than 15 minutes. No online forms, no hoops. Just a good old-fashioned chat between 2 girls with one goal. Meeting your style needs.